BTB Hub

For business

We offer consulting services for companies in the field of tourism and related activities - travel agencies, tour operators, hotels, accommodation, event organizers, transport partners and tourism service providers.

Our focus is on solutions that improve the way you work: choosing the right IT software, implementing digital tools, selecting reliable partners and optimizing internal processes.

Thanks to our experience in the tourism sector, we understand the real challenges of business - seasonality, dynamic requests, communication with customers, coordination with suppliers, management of offers, reservations, documents and payments.

Consulting when choosing IT software

  • Analysis of business needs
  • Comparison of possible software solutions
  • Guidelines when choosing CRM, ERP, reservation systems or other digital platforms
  • Evaluation of functionalities, costs and real applicability
  • Assistance in communication with software vendors

Optimization of work processes

  • Review of the current way of working
  • Identification of weak points and delays
  • Suggestions for clearer internal procedures
  • Improving coordination between teams and partners
  • Reducing manual work and the risk of errors

Assistance in selecting business partners

  • Guidelines in selecting suppliers
  • Evaluation of partner proposals
  • Assistance in negotiating services
  • Support in building a partner network
  • A practical look at the reliability and applicability of solutions

Travel agencies and tour operators

For companies that want to improve their organization, digitize their processes, or choose more suitable tools for their daily work.

Hotels and accommodations

For businesses that are looking for better coordination with customers, partners, sales channels, and internal teams.

Event organizers

For companies that manage many participants, suppliers, offers, schedules, and communication flows.

Digitalization and technologies

  • Choosing appropriate software and digital tools
  • CRM, ERP and reservation systems
  • Automation of repetitive activities
  • Connection and optimization of used systems

Organization and optimization

  • Analysis of current workflows
  • Identify unnecessary steps, delays and weak points
  • Improve internal organization
  • Reduce manual work and the risk of errors

Partners and suppliers

  • Selection of suitable suppliers and external services
  • Comparison of offers and conditions
  • Evaluation of solutions against real business needs
  • Assistance in communication and negotiation

Business development

  • Improving the way you work with customers and partners
  • Optimizing service
  • Guidelines for more efficient use of resources
  • Practical solutions for sustainable development

Serving the business and its relations with partners, associates, suppliers, clients, competitors and the state is carried out by our main legal partner - "Gospodinov & Genchev" - closely specialized in serving businesses in tourism.

gglaw


The services cover all commercial relations - friendly, between traders, between traders with consumers and with employees.
 

gglaw.bg
 

A special method for analyzing risks in business relations and structuring contracts, through which guarantees that your specific interest will always be taken into account, and not the prevailing typical relationships in one area or another.

Read below advice from our legal partner GGLaw.

Flight cancellation due to unavoidable and unforeseeable reasons. What are the rights of tour operators in this case?

Flight cancellation due to unavoidable and unforeseeable reasons. What are the rights of tour operators in this case?

It is known that in the case of tourist packages, the tour operator is the one who has relations wit... More »

What are the conditions for the legal conclusion of electronic contracts in tourism?

What are the conditions for the legal conclusion of electronic contracts in tourism?

Concluding a package travel contract online is an increasingly common practice, facilitating consume... More »

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